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Practice question 6 – 10 in the series.

6. Ohms is the basic unit of measurement for:
a. capacitors
b. voltage
c. current
d. resistors

7. When shipping a circuit board from one place to another, you should first place the board in a(n):
a. vinyl container
b. plastic foam container
c. shielded container
d. antistatic container

8. A customer complains because he has been on hold for so long. What should you do?
a. explain how busy you area
b. give him your direct number
c. tell him the best time to calls
d. apologize for the inconvenience

9. Which of the following statements about PC viruses is not true?
a. the PC is infected only if it boots (or attempts to boot) from an infected disk; or if it executes an infected program
b. viruses are not carried by PC data files
c. some viruses reside in boot sector files
d. the PC can not be infected by attempting to boot from a non-bootable floppy

10. A disgruntled customer is critical of the company that made his equipment, what so you do?
a. agree with him
b. quote statistics to the contrary
c. inquire as to why he feels that way and how you can help
d. tell him it is out of your hands

Answer below:

Answer:

6. d 7. d 8. d 9. d 10. c

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I came a crossed my old A+ practice question that I had put on 4×6 cards to help ready me for my CompTIA A+ exam. The A+ exam was broken down into two exams that you took one right after the other. One was based on hardware and the other was based on software. They also had question on customer relations but I don’t remember which exam they were place in.

I’ll post some of them here from time to time to give you an idea of what you can expect on the exam.

Here are the first 5 in the series. (answers are at the bottom of the post)

1. Which of the following is least likely to be affected by a virus?
a. floppy disk
b. hard driver
c. BIOS in ROM
d. a file in RAM

2. A customer calls with a question about how to make a change in the AUTOEXEC.BAT file. What do you do?
a. Explain that this procedure will void the warrantee
b. Explain that this should be attempted only by a qualifies service technician
c. Refer the customer to the MS-DOS manual
d. Politely answer the question

3. What voltage should you measure on the yellow wires coming from the power supply in a personal computer?
a. +5 Volts
b. -5 Volts
c. + 12 Volts
d. -12 Volts

4. Which of the following devices will NOT reduce the risk of ESD damage?
a. A humidifier
b. An ion generator
c. A grounded wrist strap
d. A line analyzer

5. Which of the following best describes a standby power supply?
a. It uses an isolation transformer to remove AC line noise
b. It uses metal oxide varistors (MOVs) to protect against AC line spikes
c. It consists of a battery connected between the AC line and the computer. The AC line charges the battery, and        the battery supplies power to the computer
d. It consists of a battery connected between the AC line and the computer. The AC line simultaneously charges the battery and supplies power to the computer. When the AC line voltage is lost, the battery quickly switched so it, instead of the AC line, powers the computer

Answers
1. C
2. D
3. C
4. D
5. D